Open Positions

VISITOR SERVICES REPRESENTATIVE

 

About the Opportunity

The Cape Ann Museum (CAM) is a great regional museum, a treasure and force unto itself on Cape Ann, at the epicenter of artistic and marine history in the northeast. The Museum’s nationally significant collections include fine and decorative arts, artifacts from the major industries of the area—the fisheries and granite quarrying as well as an extensive Library and Archives. At the beginning of August, CAM will unveil a Winslow Homer exhibition entitled Homer at the Beach, which is unprecedented in scale including loans from over 50 institutions and individuals from across the United States. Recent changes in leadership build on the Museum’s strong history and reposition CAM as an extraordinary Cape Ann landmark.

In April 2019, CAM welcomed a new Museum Director, Oliver Barker, and Charles Esdaile assumed the role of Chair of the Board. Together, this leadership along with CAM’s Board of Directors are galvanizing the Museum in exciting ways in preparation for its upcoming 150th Anniversary and the City of Gloucester’s 400th Anniversary in 2023. In this context the Museum is currently building a Collections Center campus to address the need for expanded collections storage and the desire for additional exhibition and community programming space. This campus is a critical component of the Museum’s 2018–2023 Strategic Plan and will provide many ways to engage, excite and connect with Museum audiences.

The Museum is now seeking two (2) Visitor Services Representatives to join its dynamic team.

 

Job Summary

Reporting to the Visitor Services Manager, Visitor Services Representatives are the first contact with Museum visitors and play a vital role in providing a quality visitor experience. Successful candidates must be comfortable working in a fast-paced environment, as they perform a variety of duties including selling general admission, event and programming tickets as well as Museum Memberships while providing exceptional customer services in person and over the phone.

 

Key Responsibilities

 

Qualifications

 


Status: Part Time, 24 hours per week

Posted: July 9, 2019

 

The Cape Ann Museum is committed to diversity among its employees and encourages qualified candidates from all backgrounds to apply. For consideration, please submit your cover letter and résumé to: resumes@capeannmuseum.org. You may also submit your materials via postal mail to: Human Resources, Cape Ann Museum, 27 Pleasant Street, Gloucester, MA 01930.

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