Cape Ann Museum Shop Return Policy

If you are not completely satisfied with your purchase, you may return the merchandise for a replacement, exchange or full refund within 30 days of receipt. Shipping and handling charges are not refundable. Shipping fees for replacement items will be applied. Items which have gone on sale since time of purchase will be refunded at current sale price. All sale items are non-returnable.

Please send items for return along with original receipt and instructions for exchange or refund to:

Cape Ann Museum
27 Pleasant Street
Gloucester, MA 01930
Attn: Cara White, Museum Shop Manager

Call the Museum Shop at (978) 283-0455 x24 or email carawhite@capeannmuseum.org with any questions or concerns.